Privacy Policy
Who We Are
Contraco Pty Ltd ("Contraco", "we", "us" or "our") provides Construction Commercial Intelligence (CCI™) services, including commercial assessments, reviews, advisory services and construction business improvement solutions.
Our website address is:
We are committed to protecting the privacy and confidentiality of information provided by users, clients and businesses engaging our services.
Information We Collect
We may collect personal and business information including:
- Name and contact details;
- Business name and ABN;
- Project information;
- Contract details;
- Payment claim information;
- Commercial correspondence;
- Supporting documentation;
- Uploaded files and evidence;
- Information provided through assessment forms, enquiries and consultations.
We only collect information reasonably required to provide our services and improve our ability to support construction businesses.
CCI™ Assessment Information
When you complete a CCI™ Initial Assessment or CCI™ Commercial Review, information provided may include commercially sensitive construction information.
This information is collected for the purpose of:
- assessing your commercial position;
- identifying risks and opportunities;
- preparing CCI™ reports;
- recommending appropriate commercial pathways.
Document Uploads
Documents uploaded as part of a CCI™ Commercial Review may include contracts, payment claims, correspondence and supporting project records.
Contraco treats these documents as confidential and uses them only for the purpose of delivering the requested service.
Clients should only upload information they are authorised to provide.
AI-Assisted Analysis
Contraco may use artificial intelligence tools and technologies as part of the CCI™ Intelligence Engine to assist with information organisation, analysis and preparation of commercial insights.
AI tools are used as an assistive technology within our assessment process. Final commercial outputs are based on the information available and reviewed through Contraco's commercial methodology.
How We Protect Your Information
We take reasonable steps to protect information provided to us, including:
- secure website practices;
- controlled access to client information;
- secure storage of uploaded documents;
- limiting access to authorised persons.
However, no online transmission or storage system can be guaranteed to be completely secure.
Information Sharing
We do not sell, trade or distribute client information.
Your information will not be provided to third parties without your consent unless:
- required by law;
- necessary to provide requested services;
- required to protect our legal rights.
Payment Information
Payments may be processed through third-party payment providers.
Contraco does not store complete payment card details.
Payment providers manage payment information in accordance with their own privacy policies.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyse website usage and improve user experience.
You may adjust your browser settings to control cookie usage.
Retention of Information
We retain information only for as long as reasonably required for:
- providing services;
- maintaining business records;
- meeting legal obligations;
- resolving disputes.
Access to Your Information
You may request access to personal information held by Contraco or request correction of inaccurate information.
Requests can be made by contacting:
Admin@contraco.au
Third Party Services
Contraco may use third-party platforms to support website functionality, payments, communications, forms and service delivery.
These providers may process information in accordance with their own privacy policies.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.
Contraco
Construction Commercial Intelligence (CCI™)